Terms of Service
Welcome to Southern Windows and Doors. These Terms of Service (“Terms”) govern your use of our website, services, and SMS/text messaging program. By accessing our website, requesting a quote, scheduling a service, or opting in to receive text messages from Southern Windows and Doors, you agree to these Terms.
About Southern Windows and Doors
Southern Windows and Doors provides professional residential window and door installation services for customers throughout Richardson, TX, and the surrounding areas. We use text messaging to improve communication with our customers and provide timely updates regarding their projects.
SMS Messaging Program
By providing your mobile phone number and opting in, you consent to receive text messages from Southern Windows and Doors.
Our messaging program may include:
- Appointment confirmations and reminders
- Real-time notifications to let customers know when we’re on our way
- Requests for customer reviews
- Confirm order receipt
Consent to receive text messages is not a condition of purchasing our products or services.
Message Frequency
Message frequency varies depending on your interactions with Southern Windows and Doors, the services you request, and your communication preferences. Most customers can expect to receive between 1 and 8 messages per month, though additional messages may be sent during active projects or in response to customer inquiries.
Message and Data Rates
Message and data rates may apply. Standard messaging and data charges from your wireless carrier may apply depending on your mobile plan.
Customer Support
If you have questions about our services or SMS messaging program, please contact us:
Phone: 214-499-5095
Opting Out
You may opt out of receiving text messages at any time by replying STOP to any SMS message you receive from Southern Windows and Doors.
After you send STOP, you will receive a confirmation message that you have been unsubscribed. You will no longer receive SMS messages unless you opt in again.
User Responsibilities
By using our services, you agree to:
- Provide accurate and current contact information.
- Notify us if your contact information changes.
- Use our website and services only for lawful purposes.
- Not misuse or interfere with the operation of our website or communication systems.
Service Availability
While we strive to provide timely communication and reliable services, Southern Windows and Doors cannot guarantee uninterrupted availability of our website, scheduling systems, or SMS messaging services. Delivery of text messages is subject to your wireless carrier’s network availability.
Intellectual Property
All content on this website, including text, graphics, logos, images, and other materials, is the property of Southern Windows and Doors unless otherwise stated. Content may not be copied, reproduced, or distributed without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Southern Windows and Doors shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, services, or SMS messaging program.
Privacy
Your privacy is important to us. Please review our Privacy Policy to learn how we collect, use, and protect your information.
Privacy Policy: https://slwindowsdfw.com/privacy-policy/
Changes to These Terms
Southern Windows and Doors may update these Terms of Service at any time. Changes become effective immediately upon posting to this page. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
Contact Us
If you have any questions regarding these Terms of Service, please contact us.
Phone: 214-499-5095